If you’ve never heard of Alpineaccess before then you might be delighted to know that even in the midst of economic recession, there are still means out there that enables professionals to do their jobs from the comforts of their own homes. In fact, Alpineaccess in particular had proven itself extremely resilient to economic factors and can offer jobs to people located in states when no else seems to be hiring. So what is Alpineaccess really all about? Let’s find out.
For a start, Alpineaccess seems to deal in the customer service arena and hires home-based professionals to become customer care representatives for various companies seeking to outsource their call center jobs. Thus, as an Alpineaccess employee, you are expected to basically answer calls from customers and clients while hooked up to a support program over the internet. This setup allows Alpineaccess to bring in new people from 35 states. Alpineaccess employees are also expected to render services hours in advance in order to answer calls during unforeseen circumstances in which all of their incoming personal calls are restricted.
One obvious perk of this job is the fact that it saves you the torture of being strapped on to a cubicle work and provides you with relief from the typical frustrations of being in the call center industry. Working at the comfort of your own home certainly helps and the absence of any supervisor enables you to work on your pajamas as you please. You just need to make sure that your home office is completely free of any background noise since Alpineaccess is relatively strict about this policy.
In order to work for Alpineaccess though, you need to make a few investments. One is that you must purchase and own a good USB headset and a telephone headset. You are also obliged to pay a screening fee but it is only due to you if you are actually offered the job.
One tough thing about the job though is that they require you to maintain a scheduled time which is enough to do a full time job but does not yield a full-time salary. This is due to the fact that Alpineaccess does not assure you if a work schedule. Despite being offered enough time allotted to fixing up your work schedule, you are asked to be on your toes 20-30 hours in a week and an extra 4 hours during Saturdays and Sundays. A bulk of all these hours may not spent working at all. Still, if you spend most of your time in the house any way, this can be of no consequence at all.
Similar to an actual call center, you are also expected to comply with all the performance metrics expected out of an agent which can be the biggest challenge in this career. You are still compensated on an hourly basis and are thus expected to meet goals such as average handling and hold time and number of calls per hour.
Overall, Alpineaccess is a sweet deal for anyone in the call center industry or someone who is looking into it but otherwise prefers the premise of doing the job at the comforts of their own homes. It’s still basically a call center career with all the metrics involved but it certainly has a new and attractive twist.
Still, you might have to think more about this option before committing. Promotion here doesn’t mean very much other than perhaps being a team leader. Can it really become a career for you or just something to suffice your current needs? Otherwise, you may be better off using all those skills for yourself.